Help & Support

How can we help?

Answers to the most common questions – and a direct line to us if anything is missing.

Go to the contact form

Recording

How does recording work?

SleepTalker listens through the microphone while you sleep and detects by itself when it gets loud. Only those moments are saved – for example when you talk or snore. The rest of the night stays silent.

Does it run all night? What about the battery?

Yes, SleepTalker listens all night but only keeps the loud moments. To make sure the battery lasts until morning, plug your phone in.

Why does the app need microphone access?

Without the microphone, SleepTalker can’t record anything. If you declined access, you can allow it again for SleepTalker in your device settings.

Tips for good recordings
  • Place your phone close to your head, e.g. on the nightstand.
  • Keep the microphone uncovered – not under the pillow or in a case that blocks it.
  • Plug your phone in overnight.
Why does Android show a notification while recording?Android

Android requires it: it’s the only way the microphone may keep running while the screen is locked. No data is transmitted through the notification.

How does transcription work?Premium

The app turns a recording into text on request. Where possible, this happens directly on your device. If that’s not possible, the recording is sent to Apple or your Android device’s speech recognition service – but only when you start the transcription yourself.

Data & privacy

Where are my recordings stored? Does anyone listen?

Only locally on your device – nobody but you hears them. They are not sent to us unless you share them yourself, use server transcription or a backup.

How do I delete my data?

In the app you can delete individual recordings, whole nights or everything. If you like, the app deletes old recordings automatically. Uninstalling removes all local data.

Do I need an account?

No. There is no sign-up – we know neither your name nor your email address.

How do I back up my recordings?
  • iPhone (Premium): Turn on iCloud backup in the app. Recordings, nights, tags and transcripts are then stored in your own iCloud account.
  • Android: If backup is enabled on your device, Android can back up the app data encrypted to your Google account and restore it on reinstall (limited by Android’s storage limit).
What does the app do with Apple Health?Premium · iOS

If you allow it, SleepTalker reads sleep analysis and heart rate for the time of your recordings. That way you see which sleep phase and heart rate you talked at. Health data never leaves your device, and the app writes nothing to Apple Health. You can revoke access in iOS under Settings › Health › Data Access & Devices › SleepTalker.

Where can I find the privacy policy?

All the details are in the privacy policy.

Premium & subscriptions

Is SleepTalker free?

Yes. Recording, the night timeline and sharing are free. In the free version you can unlock locked recordings with an optional ad video. Premium adds transcription, Apple Health (iOS) and iCloud backup (iOS), and removes ads.

How do subscriptions work?

Purchases and subscriptions are handled by Apple or Google. We receive no payment data. Your Premium status is managed with RevenueCat using a random, anonymous user ID.

How do I cancel my subscription?
  • iPhone: Settings › [your name] › Subscriptions › SleepTalker
  • Android: Play Store › profile picture › Payments & subscriptions › Subscriptions › SleepTalker

Deleting the app does not cancel a subscription automatically.

How do I change my ad settings?Free

In the app under Settings › Privacy settings (ads). Without your consent, only non-personalized ads are requested. With Premium there are no ads at all.

Notifications

How do I turn off news?

Turn off “News” in the app – your push token is then deleted from our server immediately. The morning summary and alarm are not affected; they are created directly on your device.

Contact

Nothing found? Write to us.

Questions, bugs or ideas – we read every message and reply personally, usually within a day or two.

Reporting a bug?

Tell us which phone and app version you use (in the app under Settings). That helps a lot.

Prefer email?[email protected]

Only so we can reply to you.

We only use your details to answer your request. More in the privacy policy.